Support / Email

How to access your emails using Webmail

If your website is hosted with us and you have been provided with an email account, you can send/receive emails using that account in a number of different ways:

  1. Email client on a desktop or laptop computer. Examples are Microsoft Outlook, Mozilla Thunderbird and Apple Mail.
  2. Email app on a smartphone or tablet device.
  3. Webmail (or web-based email). Examples are Gmail, and Yahoo! Mail.

Using the 3rd way you just point your web browser to a particular web address and the browser presents you with an interface which you can use to manage your emails.

The address of your webmail site is webmail.<your-domain-name>/login.php. Replace the <your-domain-name> part with the domain name of your website. For example, if your website address is, your address to the login page of your webmail site address would be

When you've successfully navigated to the login page of your webmail site, you should be presented with a login screen similar to the following:

  1. In the Username field enter your full email address (not just the part to the left of the @ symbol)
  2. Enter the password for your email account
  3. Click on the "Log in" button

Upon successfully logging in you should see a screen similar to the following:

To see your Inbox, just click on the "Mail" menu item. To send an email, hover over the triangle next to the "Mail" menu item.